Refund Policy

Learn about refund timelines and how payments are processed back to you.

Updated July 2026

Processing time

Refunds are issued to your original payment method within 5-7 business days after we receive and inspect a returned item.

Partial refunds

If only part of an order is returned, or an item shows wear, a partial refund reflecting the item's condition may be issued instead.

Cancelled orders

Orders cancelled before shipping are refunded in full, typically within 24 hours.

Where the funds appear

Card refunds appear on your statement based on your bank's processing times, which can add a few extra days after we issue the refund.

Still have questions about this policy?

Contact Support
Back to Help Center